Privacy & Cookies Policy

What is your Privacy Policy?

We at all times treat any personal information you may share with us with due care and diligence and do not share it with any third parties without your specific agreement. We at no stage store any personal financial information about you, including passwords or credit & debit card details. Financial information is immediately encrypted using the latest encryption technologies and cannot be re-used. If a telephone order is placed then immediately payment is cleared your financial details are securely shredded.

Your address details including email addresses and telephone numbers are retained on our system but are not passed on to any third parties.
On occasions and if you are in agreement relevant product information may be communicated to you. You may opt out of this process at any time.

Last updated 7th February 2017

What is a cookie?

Each time you visit a website a small file called a cookie is downloaded onto your PC. Cookies are used to save certain information such as storing the contents of your shopping cart or noting the last time you visited the website. The reason for this is to tailor any subsequent visits you make in order to improve the experience for you.
Cookies contain no personally identifiable information. All websites use them, large and small including Banks and e-Commerce sites.
Web pages don’t have memory. The cookie effectively is that memory. They are only used to store data and do not do anything harmful to your computer.

So what are cookies used for?

They serve many functions including:
Helping to complete auto fill-in forms
Storing details in your shopping cart. The cookie stores the information as you go.
Records preferences and targets your needs making some web pages more appropriate to you.
Statistical analysis.

Essential cookies

As mentioned earlier an essential cookie would hold the information essential to completing an online purchase or for example holding security information about you during an online visit to your bank.
They also facilitate a fast loading page when you re-visit the site as certain details are already stored on your PC.

Third Party cookies

Third party cookies are used on websites such as Google Analytics. Anonymous information provides statistical data which can help us enhance our online efficiency. For example it would help us identify if we had more visitors to our site from London or say Leeds.  See Google Privacy Policy

Are cookies viruses?

No. In fact they are small plain text files not code. They don’t have the ability to replicate themselves or self-execute.

Why should I accept cookies from your site?

Simply put it will help to enhance your online experience by:
Helping your pages load quicker on subsequent visits
Helping us tailor our offer to your needs
Helping the usability and site processes we have in place

How to Block Cookies

If you choose not to allow a cookie file you can disable them by adjusting settings easily from your web browser. We have outlined below how to do this in the 4 most popular web browsers.

FIREFOX
Tools > Options > Privacy Tab > Select your preference
 
INTERNET EXPLORER
Tools > Internet Options > Privacy Tab > Select Settings, move slider to the top to block all cookies, click. OK

CHROME
Click the customise and control icon on the browser toolbar > Settings >Advanced Settings > Privacy Section > Content Settings > Adjust as necessary

SAFARI
Menu > Preferences > Privacy Tab > Adjust Settings

See also www.apple.com/uk/privacy/